The OKR success stories like Google, LinkedIn, Spotify, etc. share a common trait: Value Compatibility. They believed in transparency, they were eager to disrupt their industries, and above all, they had faith in their teams. …

All good things come in many flavours, and OKRs are no different. There are plenty of OKR-based goal setting solutions available in the market, but not all of them can be useful to all organizations looking to adopt OKRs. …

OKR and agile for Goal Setting The basics of OKR may sound simple enough to understand, but implementing them isn’t easy. …

Product release notes are used by all — whether they know it or not, is another question for another time. Users of a product or application would have checked about the advantages of a new feature at some time, and they would have made use of the product release notes. What are software release notes? …

MoSCoW Technique- What it is & Insights on MoSCoW Prioritization Collecting customer feedback is important. But not all feedback is created equal. There will be some that may not meet your product vision or the target market or does not make sense. That is why building a thoughtful product roadmap is vital. But how to be ‘thoughtful’ about it? Well…

As the second decade of the 21st century comes to an end, the power of marketing seems to be growing exponentially. Companies across the world are constantly searching for new tricks to stay ahead of the competition. Millions of new tools are springing up like mushrooms under the rain. But…

Customer feedback is invaluable. It enables any business to grow by satisfying its most important ally — the customer. It then becomes easier for companies to understand customers’ wants, expectations and dissatisfaction. A recent Salesforce report reveals that 89 percent of business customers expect businesses to understand their needs and…

Why is release management important? Release management is still an emerging discipline in software development. But, it is also growing rapidly due to technological changes. Release management as a discipline emerged from the sector’s shift from project-based offerings to product-based ones. Before the shift, programmers viewed individual releases as projects instead of products. As processes…

Support teams carry a heavy load every day. They must provide information and help to customers who reach out with questions about the company’s products and services. All this, while helping with genuine issues as they arise. If there is unbearable support work coming through, usual reaction of the management…